Privacy Policy

Last updated: July 2026

1. Introduction

Promo Pen ("PromoPen", "we", "us", "our"), a unit of Dyna Gifts Pvt Ltd, B-92, G.T. Karnal Road Industrial Area, Delhi – 110033, India, respects your privacy. This policy explains what information we collect through www.promopen.in, how we use it, and the choices you have.

2. Information We Collect

We collect information you voluntarily provide through our Contact form and enquiry channels, including:

• Full name, company name, mobile number, and email address
• Requirement details such as product type, quantity, branding, and timeline
• Messages sent to us via email, phone, or WhatsApp

We do not collect any payment or card information through this website, as all orders and payment terms are confirmed directly with our team after enquiry.

3. How We Use Your Information

Information submitted through our website is used to:

• Respond to your enquiry with pricing, samples, or product information
• Process and fulfil orders you place with us
• Improve our products, services, and website

We do not sell your personal information to third parties. We may share limited information with logistics, printing, or packaging partners solely to fulfil your order.

4. Cookies & Third-Party Embeds

Our Contact page embeds Google Maps to display our office location. Google may set its own cookies when this embed loads, governed by Google's own privacy policy. We do not currently use analytics or advertising cookies on this website.

5. Data Security

We take reasonable technical and organisational measures to protect the information you share with us. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You may request access to, correction of, or deletion of your personal information held by us at any time by emailing hello@promopen.in.

7. Children's Privacy

This website is intended for business use and is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.

8. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated revision date.

9. Contact Us

For any questions about this Privacy Policy, contact us at hello@promopen.in or +91 95066 66777.